The type of personal information we collect
We currently collect and process the following information:
- Personal identifiers, contacts and characteristics (for example, name and contact details)
- Email Address
How we get the personal information and why we have it
All of the personal information we process is provided to us directly by you, for one of the following reasons:
- To enquire about a potential holiday booking
- To subscribe to our newsletter
We also receive personal information indirectly, from the following sources in the following scenarios:
- Various on-line holiday booking companies such as AirBnb, VRBO and others, once you have made a booking to stay at Casa Uno via their webservice.
We use the information that you have given us in order to communicate with you about your booking, answer any enquiries and send newsletters.
We do not share this information with any other party.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by email at firstname.lastname@example.org
(b) We have a contractual obligation (with agencies such as AirBnb, VRBO, etc.
(c) We have a legitimate interest.
How we store your personal information
Your information is securely stored. Online storage can only be accessed with a username and password. All online storage is via secure SSL servers.
We keep your name and email address indefinitely, or until you unsubscribe or we cease trading or decide no longer to include you in our marketing. We will then dispose your information by electronic erasure.
What are cookies?
Cookies are simple text files that are stored on your computer or mobile device by a website’s server. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier, website’s domain name, and some digits and numbers.
What types of cookies do we use?
Necessary cookies allow us to offer you the best possible experience when accessing and navigating through our website and using its features. For example, these cookies let us recognize that you have subscribed to our newsletter
Functionality cookies let us operate the site in accordance with the choices you make. For example, we will recognize your username and remember how you customized the site during future visits.
These cookies enable us and third-party services to collect aggregated data for statistical purposes on how our visitors use the website. These cookies do not contain personal information such as names and email addresses and are used to help us improve your user experience of the website.
How to delete cookies?
If you want to restrict or block the cookies that are set by our website, you can do so through your browser setting. Alternatively, you can visit www.internetcookies.com, which contains comprehensive information on how to do this on a wide variety of browsers and devices. You will find general information about cookies and details on how to delete cookies from your device.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at email@example.com if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at firstname.lastname@example.org.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
ICO website: https://www.ico.org
Name: Cathy Cook
Casa Uno – 1st June 2022